FAQ

Q1. When do you ship?

After we receive the order, it ships within 4-6 business days. "Made to order" or "Custom order" will take longer as it stated on each product page.

Q2. What is the return policy?

You are entitled to a store credit within 14 days of delivery. Please note that the product must be returned unused, and in original packaging, including all tags. Several types of goods are not eligible for exchange or return. Please check further information on the Refund Policy.

Q3. What are the shipping options?

 All orders are shipped via Canada Post with a tracking number. If you would like to purchase extra insurance or if you have any other requests regarding your shipping method, please contact me before purchasing. Please check further information on the Shipping Policy.

Q4. Who & How it's made?

All jewellery at Dancing Leaf Design are designed and handmade by Noriko in Vancouver, Canada.

Q5. Do you have any retail locations?

Yes. You can purchase some styles in local stores in British Columbia, Canada. 

Q6. Can I face trade & pick up?

If you are living in the lower mainland, Vancouver, B.C. Canada, please contact me at dancingleafjewelry@gmail.com

Q7. What is the currency shown in your product page?

All prices listed are in CAD.